If you are not satisfied with any item you order, you may return it to us for a full refund of your product purchase price when you notify us within 7 days of receiving your order. Personalized items are not returnable unless we are in error. Refund amount includes shipping charges if we are in error. Items must be in same condition as received, and returned in original shipping containers. Please contact us via email before returning any items.
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About our Coat of Arms
Although literally thousands of our Coats of Arms descriptions are derived from early archives books such as Reistaps and Burkes General Armorial, We consider ALL of our Coats of Arms to be totally generic, because Coats of Arms (descriptions) in each archive book are different and they conflict with each other. The names such as Jones and Smith have literally hundreds of Coats of Arms listed. So the only way to get a correct description of a Coat of Arms that is REGISTERED for you. is to go and create the design yourself and go register on yourself. So we describe all of our Coat of Arms totally generic even though we have thousands of Coats of Arms that resemble the descriptions in Burkes General Armorial, Restaps and many other archive books. Other unusual and some uncommon names, and not so uncommon names we have just simply created Coat of Arms for those names, and they have no resemblance, to Burkes general armorial or any other archive book.. It is also important to remember that when I originally compiled a rough type original clip art that mention mantelings and descriptions described in archive books, such as Reistaps and Burkes General Armorial, it was literally impossible to include all the mantelings on the blasons because there are just no existing copies of certain mantelings anywhere unless you physically draw them by hand. Our professional graphic designer, Joanne was then able to create them into beautiful 3D style format. It's important to remember this, All Coats of Arms are generic and yes, some may resemble some descriptions in the archive books, but we describe them as all totally generic.
This is from the software designer, D. Bloomfield